Decline Orders
Log in to your account:
Open your web browser and go to https://www.qwizeen.io/.
Enter your credentials (email and password) and click “Log In.”
Access the admin panel:
Once logged in, you will be redirected to the admin panel or the main dashboard.
Go to the Orders Section:
Look for an option in the sidebar or at the top labeled “Orders,” “Order Management,” or something similar.
Click on this option to access the list of orders.
Find the Order You Want to Decline:
In the list of orders, search for the order you want to decline.
You can filter the orders by status or search by order number or customer details.
Open the Order:
Click on the order to open it and view the full details.
Review the Order Details:
Before declining the order, make sure to review all the details, including the items requested, delivery address, and delivery time.
Find the Option to Decline the Order:
Within the order details, look for an option labeled “Decline Order,” “Cancel Order,” or something similar.
This option may be located at the bottom of the order details page or in an actions section.
Select the Reason for Declining:
When declining the order, you may be asked to select a reason for the decline.
Choose the most appropriate reason from the dropdown list. Common reasons may include item unavailability, delivery issues, or any other relevant cause.
Confirm the Order Decline:
After selecting the reason for declining, confirm your choice.
You may be asked to confirm once more before proceeding with the final decline of the order.
Notify the Customer (if necessary):
If necessary, notify the customer about the order decline and explain the reason.
You can do this through the internal messaging platform or by email, depending on your business’s policies and procedures.
Update the Order Status:
Once you’ve declined the order, make sure to update its status in the system.
Change the order status to “Declined” or “Cancelled” to reflect the action taken.
By following these steps, you will be able to effectively decline orders on https://www.qwizeen.io/. Always remember to provide a clear explanation and notify the customer when necessary. If you have any additional questions or need further assistance, feel free to ask.