How to Manage Orders in Qwizeen

Step by step 

This guide explains how to manage and filter your orders effectively within the Qwizeen platform.

Accessing Your Orders

1. Navigate to the Orders Section:
   
   • From the left-hand menu, go to Meal Prep > Orders.
     
     
     
   • You’ll see a table listing all orders, including key details such as:
     
     
     • Order ID
     • Plan
     • Size
     • Fees
     • Taxes
     • Total Amount
     • Payment Status (e.g., “Not Paid”)
     • Order Status (e.g., “New Placed”)
     • Shipping Status
     • Customer name 
     • Created at 
     • Delivery date 

Filtering Orders

To make it easier to find specific orders, you can use the Filter option:

1. Click on the “Filter” Button at the top-right corner.
   
   
   
2. Use the available filter fields:
   
   • Plan: Select the type of meal plan (e.g., Regular).
   • Status: Choose the current status of the order (e.g., New Placed).
   • Payment Status: Filter by “Paid” or “Not Paid” orders.
   • Meals: Search for specific meal types.
   • Delivery Date: Set a range of delivery dates using “Delivery date from” and “Delivery date to”.
     
     
     
3. Apply Filters: Once you’ve set your preferences, click the Apply button.

Order Statuses and Payment Information

• Order Status:
  • New Placed: Recently created orders.
  • Processing: Orders in progress.
  • Shipped: Orders that have been sent.
• Payment Status:
  • Orders marked as “Not Paid” require action to confirm payment.
  • Paid orders will reflect “Paid” in the Payment Status column.

Viewing Order Details

1. Click on the Order ID (e.g., “1288”) to open specific order details.
2. View customer information, meal details, and payment breakdown.

Tips for Managing Orders Efficiently

• Use the Filter tool regularly to stay organized.
• Check Payment Status to identify pending payments.
• Monitor Shipping Status to track deliveries and ensure timely dispatch.